Example input
[Position Name]: Head of Operation, [Industry or Organisation Name]: Renewable Energy Company, [Job Description]:
ABOUT THE ROLE
As Head of Operations, you will manage operational outcomes including delivering to project management key performance indicators, target customer service levels and financial expenditure budgets. In addition, you will also build and continuously develop best practices in both systems and procedures across the Customer Service, Project Management, Warehousing and Procurement functions.
KEY RESPONSIBILTIES
Oversee the daily performance of the total Operations, Procurement, NPD and QA functions in the business;
Lead and motivate a team of both managers and direct reports – ensuring high levels of retention, employee satisfaction and individual/team performance;
Manage Operational outcomes including delivering to project management key performance indicators, target customer service levels and financial expenditure budgets;
Make recommendations for a company-wide system upgrade – integrating PIP with accounting and fulfilment software/ERP;
Review and implement annually a national rollout strategy across both physical property and operational human resourcing based on the changing needs of the business;
Oversee the national contractor recruitment, review and management process.
SKILLS & EXPERTISE
Possess a leadership style that supports empowerment and collaboration;
Have a track record of driving efficiency and achieving results;
Strong knowledge of production, safety, quality, and maintenance;
Lean manufacturing expertise and operational excellence experience.
Excellent leadership, problem-solving, and decision-making skills.
Strong communication and interpersonal abilities.
Strong working knowledge of renewable energy industry regulations and legislative guidelines;
Bachelor's degree in Engineering, Operations Management, or related field.
Example output
As an expert resume writer, I can certainly highlight the three most important responsibilities from this job description. They are:
Operations Management: Oversee the daily performance of the Operations, Procurement, NPD (New Product Development), and QA (Quality Assurance) functions in the business. This is a critical responsibility as it's tied to the overall productivity, quality, and efficiency of the operations. The successful candidate will be expected to manage operational outcomes including delivering to project management key performance indicators, target customer service levels, and financial expenditure budgets.
Team Leadership and Development: Lead and motivate a team of both managers and direct reports, ensuring high levels of retention, employee satisfaction, and individual/team performance. The ability to cultivate and sustain a high-performance team is key to ensuring the success of the operational efforts and the overall health of the organization.