Response from creator- Nov 7, 2023
"I must express my bewilderment at the decision to leave a review that does not reflect the reality of our products.
It is well-known that the team at PB diligently tests every single prompt for sale, ensuring they can produce consistent results that match the previews – this is why the critique in your review does not hold true. Moreover, the effectiveness of a prompt may also depend on the user's experience in crafting the subject, which can lead to unexpected outcomes.
But here's the good news: we have a solution that's almost magical – our SUPPORT option.
By simply sending us a message with your concerns, we can guide you through the process,
helping you craft the right subject for the prompt, and even performing tests to assist you further.
If dissatisfaction persists, I'm more than willing to offer another prompt free of charge. Instead of spending time on an untruthful review, a quick message through Promptbase's provided system could have easily resolved any issues – saving time and effort for both of us.
We're here to support every buyer experience. But obviously for someone the smartest solution is to write a fake review, while if they had taken that time to write a message via the system provided by Promptbase they would have solved the problem without wasting time
PB: And just to be clear. There are many customers that simply ask for the subjects used in the previews and I'm happy to give it to them. "