What do I get when I buy a prompt?
What's included with every prompt you buy on PromptBase, how to use it, our money-back guarantee and how you're allowed to use what you make.
Updated November 14, 2026
What's included
When you buy a prompt on PromptBase you get more than the prompt itself. Every purchase includes:
- A high-quality, flexible prompt template
- 4-9 examples of how the prompt can be used
- A guide to the prompt, written by its creator
- High quality original media produced by the prompt
- A perpetual, worldwide license for commercial use of the prompt
- Direct chat support with the prompt's creator if you need help
- 20 free generation credits to run the prompt on PromptBase
- A 100% money-back guarantee if the prompt doesn't work
- Access to any future updates to the prompt
How do I use a prompt?
A prompt on PromptBase isn't a fixed piece of text. It's a template you can customise. Prompts have placeholders in square brackets, like [your subject here], that you edit to fit what you need. For example, a prompt for vintage travel posters works for any landmark, just by changing the placeholder.
After buying, you get instant access to the prompt in your purchases. You can copy it into the AI model it was made for, such as ChatGPT or Midjourney, or generate with it on PromptBase using the app builder.
On the prompt's page you can type your own values into the placeholders and copy the finished prompt. Use these values fills them in from one of the creator's examples.
Below is an example of a prompt template from creator @glorydays as it appears in a buyer's account. You can see the template, 9 examples of how it can be used, and the creator's guide.

Is it a one-off payment?
Yes. Buying a prompt is a single payment, not a subscription, and you won't be charged again. You can use the prompt as many times as you like.
To run a prompt you need access to the AI model it was made for, such as ChatGPT or Midjourney. You can also run it on PromptBase with credits.
How can I pay?
Payments are taken by credit or debit card through Stripe. We don't support PayPal. You can add up to 20 prompts to your basket and pay for them in one checkout.
Our 100% money-back guarantee
Every prompt on PromptBase comes with our 100% money-back guarantee. If your prompt does not work as advertised on its store page, we'll give you a full refund.
To ask for a refund, email us from our contact page within 24 hours of your purchase with:
- The name of the prompt you bought
- A brief description of the issue
- Examples of the outputs you received
We aim to reply to every request within 24 hours. A refund goes back to the card you paid with, and takes 5-10 business days to show depending on your bank.
For the full refund policy, see our terms and conditions.
Can I use what I make commercially?
Yes. When you buy a prompt you get a non-exclusive, worldwide and perpetual license to use it for any purpose, including commercial work.
There are two limits. You may not use a prompt for anything harmful, illegal or malicious, and you may not resell, redistribute or transfer the prompt itself without the written consent of its creator. The prompt remains the intellectual property of the creator.
The exact wording is in our terms and conditions.
I bought a prompt, where is it?
Everything you've bought or downloaded is on the purchases tab of your account page. If a purchase is missing:
- Check which account you're in. Purchases belong to the account you bought them with. Sign in with the same email address, or the same Google sign-in, that you used at checkout.
- Check the payment went through. If your card details or postal code were rejected at checkout, the purchase didn't complete. Your bank may show a temporary hold, which it releases by itself, and you can buy the prompt again.
- Bought it with the wrong account? Tell us and we can move the purchase to the account you use.
If it's still missing, forward your receipt to us from our contact page and we'll find it.
Can I organise my purchases?
Yes. On the purchases tab you can search your purchases, filter them by category, and create folders to sort them into. Export downloads all of your purchases, with their prompts and instructions, as a CSV file.
Can I follow a creator?
Yes. Follow a creator from their profile and we'll notify you, and email you, when they release something new. Prompts you favorite are saved on the Favorites tab of your account page.
How do I get an invoice?
You can download a PDF invoice, with any billing address you need, from your account.
- Go to your purchases.
- Click the prompt you'd like an invoice for.
- Click the menu button with three dots (...) at the top, then Get an invoice.
