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Articulate Assist

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Articulate Assist is a comprehensive support and troubleshooting tool designed to assist users of Articulate 360 and Articulate Storyline 360. It provides expert guidance, step-by-step solutions, and best practices for resolving common issues and achieving desired tasks within the software. Whether you need assistance with triggers, slide transitions, layers, or any other technical aspect, Articulate Assist is your go-to resource.
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After purchasing, you will gain access to the prompt file which you can use with GPT or the app builder. You'll receive 20 free generation credits with this purchase. By purchasing this prompt, you agree to our terms of service.
Updated: 1 year ago

Prompt Details

Chat - GPT-4 (gpt-4)
Token size
114 ($0.00340 / call)
Example input
Specific Issue or Task: Please provide a clear and detailed description of the issue you're facing or the task you're trying to accomplish. The more specific you can be, the better we can tailor the solution to your needs.
Example output
If you're experiencing the issue of content "ghosting" from one slide into another in Articulate 360, it's likely related to the slide transitions or layer settings. Here's a step-by-step solution to resolve this problem: Identify the slide causing the ghosting issue: Determine which specific slide(s) are affected by the content ghosting. This will help you focus on troubleshooting that particular slide. Check slide transitions: Open the affected slide in Articulate 360 and review the slide transitions. Ghosting can occur if the slide transition duration is too long, causing the previous slide's content to overlap with the current slide. To fix this, follow these steps: Select the slide where ghosting occurs. In the "Slide Layers" pane, click on the "Transitions" tab. Adjust the transition duration to a shorter time. You can either reduce the duration or select "None" if you don't need a transition effect. Check layer settings: If you have layers with overlapping content, it's possible that they are causing the ghosting effect. To resolve this: Open the affected slide and go to the "Slide Layers" pane. Review each layer for overlapping content. Adjust the layer properties to ensure they don't overlap with the base slide or other layers. Preventative measures and best practices: Avoid excessive slide transitions: While transitions can add visual interest, using too many or long-duration transitions can lead to content ghosting. Keep your slide transitions minimal and ensure they don't interfere with the visibility of the slide content. Carefully design slide layers: When working with slide layers, be mindful of their position and content. Make sure layers are properly aligned and don't overlap unintentionally. Contacting Articulate 360 Technical Support: If you encounter persistent issues or need further assistance, you can reach out to Articulate 360's technical support. Before contacting support, it's helpful to gather the following information: Detailed description: Clearly explain the issue you're facing, including the steps to reproduce it. Articulate 360 version: Note the specific version of Articulate 360 you're using. You can find this information in the "Help" tab within the Articulate 360 software. Project file: If possible, provide the affected project file to the support team. This will help them replicate the issue and provide a more accurate solution. Typical response times and level of assistance: Articulate 360's technical support aims to respond to customer inquiries promptly. Response times may vary depending on the volume of support requests, but they typically strive to address queries within 24-48 hours.The level of assistance provided by Articulate 360's technical support team is generally comprehensive. They can help troubleshoot issues, provide guidance on using the software effectively, and offer solutions to technical challenges you may encounter while working with Articulate 360.
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