### A. ROLE FIT Target Role: Operations Lead — E-Commerce Logistics (United Arab Emirates) Underlying Qualification Match: 74/100 Strongest Matches - Last-mile delivery operations evidenced across three employers, including route planning, driver allocation and delivery performance monitoring. - High-volume operations: approximately 10,000 daily orders (up to 23,000 at peak) at Fetchr; 11,000+ monthly trips at Cars24. - 3PL, vendor and fleet-vendor management, including rate negotiation, invoice verification and penalty structures. - KPI, SLA, SOP, budgeting and P&L ownership at Cars24, with cost reduction of approximately 35% and approximately 98% operational performance. - Warehouse, dispatch and delivery operations supporting 70+ clients, covering first-mile and last-mile. Transferable Matches - Route/fleet optimisation is evidenced through Locus use and route planning, rather than a dedicated network-design or optimisation-analytics remit. - E-commerce exposure comes from an Amazon account at iMile and multi-client parcel operations at Fetchr, not a stated e-commerce logistics specialism. - Continuous improvement is supported by Six Sigma Green Belt and Value Stream Mapping, applied in micromobility and vehicle logistics rather than e-commerce fulfilment. True Gaps - No stated fulfilment-centre or e-commerce hub management (warehouse operations are evidenced; fulfilment-centre specialism is not). - No stated WMS/OMS or e-commerce order-management platform experience. - No stated size of any team of direct employees. - Employment dates for the iMile role are absent, leaving an unexplained period between Mar 2020 and Sep 2021. Mandatory Gaps - Team leadership — MANDATORY — PARTIAL/TRANSFERABLE. Evidence covers supervision of warehouse/logistics operations and management of 200+ drivers and vendors plus driver hiring; direct employee team leadership and team size are not established. - Hub/dispatch/fulfilment operations — MANDATORY — PARTIAL/TRANSFERABLE. Warehouse and dispatch operations are directly evidenced; "hub" and "fulfilment centre" as such are not stated. ### B. CURRENT CV Current Presentation Quality: 52/100 - Repetitive bullet openings ("Managed…", "Used…") flatten ownership and hide the strongest evidence; achievements sit below routine duties. - The most JD-relevant proof — last-mile, dispatch, high-volume parcel throughput — is buried in the oldest roles, while a missing iMile date range creates an unexplained timeline gap. - No targeted headline, no summary aligned to e-commerce logistics, and tools are scattered inside bullets rather than presented as a scannable, ATS-readable section. ### C. REBUILD STRATEGY - Prioritised: last-mile, dispatch, 3PL/fleet vendor, KPI/SLA, SOP, route optimisation and high-volume scale — the JD's core mandatory areas — surfaced in the headline, summary and lead bullets of each role. - Reduced: automotive-specific detail (auctions, RTA passing, inter-yard movements) compressed to one line so it establishes scope without dominating an e-commerce-facing application. - Repositioned: Fetchr's parcel throughput and dispatch scope elevated with clearer framing; tools consolidated into a dedicated ATS-readable section; Circ compressed as the least relevant role. - Could not truthfully change: vendor/driver management was not converted into direct employee leadership; the Amazon account remains an account worked on, not an owned e-commerce programme; iMile dates were left out rather than estimated; all figures, qualifiers and the "11+ years" statement were preserved exactly. ### D. FINAL TARGETED CV ZAHID BASHIR Logistics & Operations Professional — Last-Mile Delivery, Dispatch & Fleet Operations UAE PROFESSIONAL SUMMARY Logistics and operations professional with 11+ years of UAE/GCC experience across last-mile delivery, warehouse and dispatch operations, fleet operations, and 3PL/vendor management. Track record of running high-volume operations — approximately 10,000 daily orders (up to 23,000 at peak) in parcel delivery and 11,000+ monthly trips in vehicle logistics — with accountability for SOPs, SLAs, operational KPIs, budgeting and P&L. Reduced logistics costs by approximately 35% while maintaining approximately 98% operational performance. Six Sigma Green Belt. CORE COMPETENCIES Last-Mile Delivery Operations | Warehouse & Dispatch Operations | 3PL & Vendor Management | Fleet Operations | Route Planning & Optimisation | Capacity Planning | SLA & KPI Management | SOP Development | Budgeting & P&L | Cost Optimisation | Operational Dashboards | Process Improvement | High-Volume Operations | Vendor Rate Negotiation PROFESSIONAL EXPERIENCE Senior Logistics Manager | Cars24 UAE | UAE | Sep 2021 – Jun 2026 - Ran logistics operations spanning customer vehicle deliveries, test drives, inter-yard movements, auctions and RTA passing, across an operation of 200+ drivers and vendors handling 11,000+ monthly trips. - Held accountability for operational KPIs, SLAs and SOPs, sustaining approximately 98% operational performance. - Reduced logistics costs by approximately 35% through vendor rate negotiations, operational penalty structures and tighter cost control. - Managed 3PL partners, vendors and driver operations, including driver hiring and day-to-day allocation. - Owned budgeting, P&L and vendor invoice verification for the logistics function. - Monitored performance through IMS, the B2C Panel and BI dashboards, using the data to steer daily execution and escalations. Operations | iMile | UAE - Managed last-mile delivery operations, including operations for an Amazon account. - Planned routes, allocated drivers and managed capacity against daily volume. - Tracked delivery performance and addressed shortfalls in execution. - Applied Locus for route optimisation. Warehouse & Logistics Supervisor | Fetchr | UAE | Apr 2014 – May 2019 - Supervised warehouse and logistics operations serving 70+ clients, handling approximately 10,000 daily orders and up to 23,000 during peak periods. - Oversaw warehouse, dispatch and delivery operations end to end. - Managed both first-mile and last-mile activity across the operation. Operations Manager | Circ | MENAT | Jun 2019 – Mar 2020 - Supported operations across 3 markets covering approximately 6,000 scooters, managing field operations and operational processes. - Applied Value Stream Mapping to improve operational processes. EDUCATION Bachelor of Hotel & Restaurant Management CERTIFICATION Six Sigma Green Belt TOOLS & SYSTEMS Locus (route optimisation) | IMS | B2C Panel | BI Dashboards ### E. AFTER ASSESSMENT Underlying Qualification Match: 74/100 (unchanged — no new candidate evidence was supplied) Final CV Presentation Quality: 90/100 ### F. RECRUITER VERDICT POSSIBLE SHORTLIST The candidate clears the experience threshold comfortably and shows direct, verifiable evidence on last-mile delivery, 3PL and fleet vendor management, KPI/SLA governance, SOP development, cost reduction and high-volume throughput. Two mandatory areas remain partial: team leadership is evidenced as supervision of drivers, vendors and operations rather than a stated direct-report team, and hub/fulfilment operations are inferred from warehouse and dispatch work. E-commerce exposure is real but narrow, and the most recent five years sit in vehicle logistics rather than parcel e-commerce. Worth interviewing; not a clear-cut direct-match hire. ### G. EVIDENCE OPPORTUNITIES - iMile employment dates — their absence leaves an unexplained Mar 2020 – Sep 2021 period, which ATS screens and recruiters both flag. - iMile job title — the current entry lists only "Operations"; the actual title would clarify seniority. - Direct-report team size and structure at any employer — this is the single change that would move team leadership from partial to verified. - Whether any role involved a hub, sortation centre or fulfilment centre by that name, and the parcel volume handled at that site. - Any WMS, OMS, TMS or e-commerce order-management platform used — currently no such system is evidenced, which weakens the e-commerce logistics angle.