EXAMPLE 1 — Logistics / Ops software Email 1 — Day 0 Subject: dispatcher hiring vs. the actual bottleneck Saw the post about bringing on 3 more dispatchers. Curious whether the real issue is headcount, or that scheduling still runs through spreadsheets and phone calls. We built FlowMetrics after watching ops teams burn 15+ hours a week on manual dispatch coordination. For a similar-sized freight operation, that dropped 35% in six weeks, no extra hires needed. Worth 15 minutes to see if the same gap exists at Meridian? No deck, just a look at where the time actually goes. Email 2 — Day 3 Subject: the 35% number again Following up in case the first note got buried. Short version: most ops teams don't have a headcount problem, they have a visibility problem — dispatchers re-confirming things that should already be tracked. That's the gap FlowMetrics closes. Happy to show the before/after on a live dispatch board if useful. Email 3 — Day 7 Subject: closing the loop Haven't heard back, which is a fair signal this isn't a priority right now. Should I close the loop on this, or is there a better time to revisit once the new hires are onboarded? Either way, no hard feelings — just let me know.