Conversation Flow Charts

Start: How would you handle a conflict situation with a colleague at work? Possible Responses: 1. I would avoid the person and the situation altogether. - Consequence: The conflict may escalate and harm the working relationship. 2. I would confront the person and express my frustration. - Consequence: The confrontation may worsen the situation and escalate the conflict further. 3. I would try to understand the concerns of the other person and find a mutually acceptable solution. - Consequence: The conflict may be resolved amicably, leading to improved collaboration. Branches: - If the response is 1: - Branch 1A: The conflict may fester, leading to further animosity and unprofessionalism. - Branch 1B: The person may eventually initiate a conversation to resolve the conflict. - If the response is 2: - Branch 2A: The person may become defensive and the conflict may escalate. - Branch 2B: The person may acknowledge their mistake and work towards a solution. - If the response is 3: - Branch 3A: The other person may not be receptive to a conversation and the conflict may persist. - Branch 3B: The other person may also be willing to find a solution, leading to a mutually acceptable resolution. Endings: - The conversation can end with a call-to-action to resolve the conflict in a professional and respectful manner. - The conversation can also end with a conclusion that highlights the importance of communication, empathy, and collaboration in conflict resolution.