Prompt Details
Model
(llama-3.3-70b)
Token size
252
Example input
[Company Name]: FastMart Online
[Email / WhatsApp / Live Chat / DM]: Email
[Delivery / Billing / Service / Product / Staff Behavior]: Delivery
[Apology only / Investigation / Refund / Replacement]: Investigation
[Paste customer complaint here]: My order was supposed to arrive yesterday but I still haven’t received it and no one has updated me.
Example output
Hello John,
Thank you for reaching out and sharing your frustration. I understand how disappointing it can be when an order does not arrive as expected.
We’ve noted the delivery concern you’ve raised and are currently reviewing the details with our logistics team to understand what happened.
Our team will update you shortly with the next steps. We appreciate your patience and the opportunity to address this properly.
Kind regards,
Customer Support Team
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LLAMA-3.3-70B
A production-ready prompt pack for handling angry customers, public complaints, refund disputes, and high-risk situations using LLaMA models. Built with strict rules, empathy, and legal-safe language to de-escalate conflicts, protect brand reputation, and deliver consistent, professional responses. Ideal for businesses, support teams, and AI agents running locally or in production.
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Added over 1 month ago
