Customer Complaint Pattern Finder

Customer Complaint Pattern Finder uncovers systemic root causes hidden across isolated customer support tickets. Correlate cross-customer recurrence clusters, prioritize drivers via interactive Pareto 80/20 analysis, detect real-time surge anomalies, and manage Corrective and Preventive Actions (CAPA) with assigned owners and verification metrics. Features multi-format spreadsheet ingestion, role-based case sensitivity redaction, and instant executive briefing memos to stop churn.