Prompt Details
Model
(claude-5-sonnet)
Token size
434
Example input
[{review_text}]: The pasta was amazing but service was slow, we waited 20 minutes for drinks
[{business_type}]: Italian restaurant
[{tone}]: Warm
Example output
"Thank you for the kind words about our pasta — it means a lot! We're sorry about the wait for drinks; that's not the experience we aim for, and we're already working with our team on faster service during busy hours. We'd love to have you back and make it right. Thank you for your patience and honesty!"
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CLAUDE-5-SONNET
Respond to any customer review — positive or negative — using the "Acknowledge-Personalize-Resolve" framework, a 3-part method that turns generic replies into ones that sound genuinely human and protect your brand's reputation. Handles both praise and complaints under 80 words, matching your tone. Perfect for business owners, hotels, restaurants, and service providers managing reviews on Google, Yelp, or social media.
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Added over 1 month ago
