### 1. Ready-to-use AI instruction Write a friendly customer FAQ for my handmade candle shop covering shipping, burn time, and returns. Policy details are not finalized, so produce a draft for review. Use clearly labeled placeholders for unknown facts, including shipping destinations, processing and delivery times, shipping costs, product-specific burn times, and return conditions. Do not invent policies or make promises. Keep answers concise and welcoming. ### 2. Missing information - Shipping destinations, costs, processing times, and delivery estimates. - Burn time for each candle size or product. - Return eligibility, request deadline, return shipping costs, and handling of damaged items. ### 3. Acceptance criteria - Covers shipping, burn time, and returns. - Uses friendly, concise language. - Clearly marks every unknown detail. - Contains no invented facts or unconfirmed policy commitments.