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Frequently Asked Questions
Shipping and Handling
How long does it take for my order to arrive?
Depending on your location, orders usually take 5-7 business days to arrive.
How much does shipping cost?
Shipping is free on all orders above $50. For orders under $50, a flat rate of $5 will be charged.
Returns and Exchanges
How can I return or exchange an item?
You can initiate a return or exchange by contacting our customer support team within 14 days of receiving your order.
Are there any restrictions on returns or exchanges?
We only accept returns and exchanges for unopened and unused items in their original packaging.
Payment Options
What forms of payment do you accept?
We accept all major credit cards and PayPal.
Is it safe to use my credit card on your website?
Yes, we use secure SSL encryption to protect your personal and financial information.
Product Information and Materials
What are the materials used in your products?
All of our products are made from eco-friendly and sustainable materials such as organic cotton, bamboo, and recycled plastic.
Are your products ethically made?
Yes, we only work with manufacturers who adhere to fair labor practices and ethical production standards.
Company Values and Mission
What is your company's mission?
Our mission is to provide environmentally conscious customers with high-quality products that are both stylish and sustainable.
How do you contribute to the community?
We regularly donate a portion of our profits to organizations that support environmental conservation and sustainable living.
Additional Questions
How can I recycle or dispose of my products after use?
We recommend checking with your local recycling facilities to see if they accept the materials used in our products. Additionally, we have a take-back program where customers can send back their used products to be recycled or repurposed by us.