# Scoping & Proposal Pack: Physio Clinic Booking App ## 1. Project Brief **Functional Requirements** - Patients book appointments online - Bookings sync two-way with the clinic's Google Calendar - Patients pay online when booking: NEEDS CLARIFICATION (deposit or full fee?) **Non-Functional Requirements** - Mobile-first, responsive layout - Live within 6 weeks **Integrations** - Google Calendar API - Payment provider: NEEDS CLARIFICATION (Stripe, PayPal, other?) **Deliverables** - Deployed booking web app - Admin view of bookings: NEEDS CLARIFICATION (implied, not stated) **Open Questions** - One practitioner or several calendars? - Cancellation and refund policy? - Standalone app or embedded in the existing website? ## 2. Task Breakdown & Hours | # | Task | Category | Complexity | Base h | Buffer | Buffered h | Why this score | |---|---|---|---|---|---|---|---| | 1 | Booking form + availability picker | Frontend | 2 | 10 | 10% | 11.0 | Standard pattern, known libraries | | 2 | Booking data model + API | Backend | 3 | 14 | 20% | 16.8 | Conflict checks and time zones | | 3 | Google Calendar two-way sync | Integration | 4 | 16 | 30% | 20.8 | OAuth, webhooks, several dependencies | | 4 | Online payment checkout | Integration | 5 | 12 | 45% | 17.4 | Provider and refund rules unknown | | 5 | Admin bookings list | Frontend | 2 | 6 | 10% | 6.6 | Simple filtered table | | 6 | Mobile responsive QA pass | QA | 1 | 4 | 5% | 4.2 | No unknowns | | 7 | Project management + client calls | PM | 1 | 6 | 5% | 6.3 | Routine | **Hours by category:** Frontend 17.6 · Backend 16.8 · Integration 38.2 · QA 4.2 · PM 6.3 · **Total: 83.1 h** ## 3. Investment | Category | Hours | Rate | Cost | |---|---|---|---| | Frontend | 17.6 | $70.00 | $1,232.00 | | Backend | 16.8 | $80.00 | $1,344.00 | | Integration | 38.2 | $85.00 | $3,247.00 | | QA | 4.2 | $60.00 | $252.00 | | PM | 6.3 | $60.00 | $378.00 | | Subtotal | | | $6,453.00 | | Contingency (8%) | | | $516.24 | | **Final Total** | | | **$6,969.24** | ## 4. Client Proposal Hi there, Thanks for walking me through the clinic's needs. Here's how I'd get your booking app live. **Project understanding:** You want patients to book and pay from their phones, with every appointment landing straight in your Google Calendar, so nobody retypes bookings by hand. **Scope:** - Mobile-friendly booking form with live availability - Booking engine with double-booking protection - Two-way Google Calendar sync - Online payment at checkout - Simple admin list of all bookings - Full mobile testing and launch support **Timeline:** About 4 weeks, comfortably inside your 6-week target. **Investment:** $6,969.24 in total, including an 8% contingency for surprises. **Assumptions & exclusions:** One payment provider (to be confirmed), one clinic location, hosting and payment fees billed to you directly. Native iOS/Android apps are not included. **Next step:** Answer the three open questions (practitioners, cancellations, standalone or embedded) and I'll send the agreement the same day. Looking forward to it! Alex ## 5. If They Push Back on Price Hi again, totally fair to ask. The $6,969.24 covers everything we scoped, and I'd rather not cut corners on it. One option: we launch without online payments first and add them as Phase 2 later. That saves $1,597.32 now, bringing Phase 1 to $5,371.92, and patients can still book and sync with your calendar from day one. Want me to send the Phase 1 version?