Ember and Oak: Holiday Closure Notice Pack 1. CUSTOMER EMAIL Subject: A cozy note about my holiday break Hello {customer name}, Thank you for bringing Ember and Oak candles into your home this year. Every candle is made by hand, and your support means the world to me. I'm taking a little break for the holidays. Here's what you need to know: Last orders for delivery before Christmas: Thursday, December 17 Closed: Wednesday, December 23 to Sunday, January 3 Back: Monday, January 4 My online shop stays open throughout the break, so you can still order whenever you like. Orders placed during the closure will ship from Monday, January 4. I won't be replying to messages until then, but I'll get back to you once I'm back. Shop here: {website link} Warmly, {your name} Ember and Oak 2. SOCIAL POST A cozy little update from Ember and Oak 🕯️ I'm taking a break for the holidays! Last orders for delivery before Christmas: Thursday, December 17. I'm closed from Wednesday, December 23 to Sunday, January 3, and back on Monday, January 4. My online shop stays open, but orders placed during the closure ship from Monday, January 4. I won't reply to messages until then. Thank you for all your love this year! {website link} #EmberAndOak #HandmadeCandles #ShopSmall 3. WEBSITE BANNER LINE Closed Wednesday, December 23 to Sunday, January 3. Orders still welcome and ship from Monday, January 4. 4. AUTO REPLY Thank you for your message! Ember and Oak is closed for the holidays from Wednesday, December 23 to Sunday, January 3. I won't be replying to messages until I'm back on Monday, January 4, and I'll get back to you then. My online shop is still open, and orders placed during the closure ship from Monday, January 4. Warmly, {your name} 5. LAST CALL REMINDER A gentle reminder from Ember and Oak: last orders for delivery before Christmas are Thursday, December 17. If you'd like a handmade candle to glow under the tree or to wrap for someone special, now's the time to order! Shop here: {website link} 6. REOPENING MESSAGE I'm back! Ember and Oak is open again as of Monday, January 4. Thank you so much for your patience over the holidays. Orders placed during the closure are now being shipped, and I'm working through messages and will reply as soon as I can. Thank you for supporting a one-person candle shop. Here's to cozy days ahead! {website link} Warmly, {your name}