First Visit Brief: Our Two-Bedroom Apartment, 8th Floor 1. WELCOME MESSAGE Hi Rosa, Thank you for coming to our home this Thursday from 10 a.m. to 1 p.m. This is your first visit, so I wanted to share a few notes beforehand. I will be working from home in the office that day and will let you in. Cleaning supplies, the vacuum, and the mop are in the closet next to the bathroom. Please feel free to ask me anything before or during the visit. I'm looking forward to meeting you! Warmly, {your name} 2. HOME AT A GLANCE - Two-bedroom apartment on the 8th floor - Living room with an open kitchen - One bathroom - Our bedroom - A small second bedroom we use as an office - Wooden floors everywhere except the bathroom 3. PRIORITIES IN ORDER 1. Kitchen: counters, stovetop, and the inside of the microwave. 2. Bathroom: shower, toilet, sink, and mirror. 3. Floors: vacuum and mop all floors. 4. Bedroom: change the sheets on our bed. Clean sheets are in the hallway closet. 4. PLEASE DO NOT - Please do not move the papers on the office desk or touch the computers. - Please do not open the closed cabinet in the living room. 5. PETS, ACCESS, AND SUPPLIES - Pets: there are no pets. - Who will be home: I will be working from home in the office that day. - Access: I will let you in. - Supplies: cleaning supplies, the vacuum, and the mop are in the closet next to the bathroom. - Sheets: clean sheets are in the hallway closet. 6. IF TIME RUNS SHORT Please follow the order in section 3. Finish the kitchen first, then the bathroom, then the floors. If time runs out, the bed sheets are the item to leave for next time. 7. QUESTIONS FOR THE CLEANER 1. How would you like to clean each of the areas listed, such as the stovetop, the shower, and the wooden floors? 2. Is there anything you would like to bring yourself, or anything you need from me before you start? 3. Is there anything in the supply closet you would prefer I add or change? 4. Is there anything you would like me to know or do before you begin on Thursday? 5. Would you like me to check in with you at any point during the visit, or would you rather I leave you to work? 8. AFTER THE VISIT Thank you message: Hi Rosa, thank you for taking care of our home on Thursday. I appreciate the time and effort you put in. {what went well} Thank you again, and I hope to see you next time. {your name} Feedback message: Hi Rosa, I would love to hear how the visit went for you. Was there anything that would make the next visit easier, such as {what could help next time}? I'm also happy to adjust the priorities or the notes in this brief. Thank you for your feedback. {your name}