HR POLICY MANUAL DRAFT BrightTech Solutions Mumbai Maharashtra India Effective Date: June 1 2026 Version 1.0 Prepared by: HR Department 1. WELCOME STATEMENT Welcome to BrightTech Solutions. We build technology that makes a difference, and we know that our people make that possible. Whether you are joining us for the first time or have been part of our team for years, we are glad you are here. Our mission is to deliver innovative software solutions that solve real problems for our clients and our community. Our core values are integrity, collaboration, excellence, and continuous learning. We believe a great workplace is one where people feel safe to speak up, supported to grow, and proud of the work they do. This manual guides us in creating that environment together. 2. PURPOSE AND SCOPE 2.1 This HR Policy Manual sets out the policies and expectations that govern employment at BrightTech Solutions. 2.2 It applies to all employees regardless of employment type unless a specific policy states otherwise. 2.3 It replaces all prior HR policies and employee handbooks issued by the Company. 2.4 The Company reserves the right to update this manual and employees will be notified of all material changes in writing. 3. DEFINITIONS 3.1 Employee: Any individual employed by BrightTech Solutions on a full-time or part-time basis. 3.2 Full-Time Employee: An employee who works the standard 9-hour working day, Monday to Friday. 3.3 Hybrid Employee: An employee authorized to work a combination of in-office and remote days. 3.4 Contractor: An individual engaged by the Company for a defined project or period who is not an employee. 3.5 Manager: Any employee who has direct supervisory responsibility for one or more other employees. 3.6 Probationary Period: The first 3 months of employment during which mutual fit is assessed. 3.7 Disciplinary Action: Any formal action taken by the Company in response to a breach of conduct or performance standards. 3.8 Grievance: A formal complaint raised by an employee regarding their treatment at work. 4. EQUAL EMPLOYMENT OPPORTUNITY 4.1 BrightTech Solutions is committed to equal employment opportunity for all employees and applicants. 4.2 We do not discriminate on the basis of gender, age, religion, caste, disability, sexual orientation, or any other protected characteristic. 4.3 This commitment applies to all aspects of employment including hiring, promotion, compensation, and termination. 4.4 The Company complies with all applicable equal opportunity laws under Indian employment legislation. 5. PROBATIONARY PERIOD 5.1 All new employees serve a probationary period of 3 months commencing on their first day of employment. 5.2 The purpose of this period is to assess performance, work style, and mutual fit with the Company and the role. 5.3 At the conclusion of the probationary period, the manager will confirm the employee's permanent status in writing or, where concerns exist, may extend or end the employment with appropriate notice. 6. WORKING HOURS AND ATTENDANCE 6.1 Standard working hours are 9:00 AM to 6:00 PM IST, Monday to Friday. 6.2 Employees are expected to maintain consistent punctuality and record attendance through the Company's designated attendance system. 6.3 Absences or late arrivals must be reported to the direct manager and HR by 9:00 AM on the day concerned. 6.4 Persistent unexplained absences may result in disciplinary action. 7. HYBRID WORK POLICY 7.1 Eligible employees may work under a hybrid arrangement combining in-office and remote days as agreed with their manager. 7.2 Employees must maintain reliable internet connectivity and a professional working environment when working remotely. 7.3 Core hours of 10:00 AM to 4:00 PM IST must be observed for availability and communication on all working days. 7.4 The Company reserves the right to require full in-office attendance when operationally necessary. 8. COMPENSATION AND PAYROLL 8.1 Employees are paid monthly on the last working day of each month. 8.2 Payroll discrepancies must be reported to HR within 5 working days of receiving a payslip. 8.3 The Company will investigate and resolve all payroll discrepancies within 14 days of notification. 9. ANNUAL BONUS STRUCTURE 9.1 All full-time employees are eligible for an annual performance bonus of up to 15% of annual base salary. 9.2 Bonus eligibility and amount are determined by annual performance review outcomes and Company financial results. 9.3 Bonuses are paid annually and pro-rated for employees who have not completed a full year of service. 10. BENEFITS OVERVIEW 10.1 Health Insurance: Full-time employees are provided health insurance coverage commencing on the first day of employment. 10.2 Paid Time Off: 15 days of paid annual leave per calendar year. 10.3 Sick Leave: 10 sick days per calendar year, non-accruing. 11. SICK LEAVE POLICY 11.1 Employees are entitled to 10 sick days per calendar year. 11.2 Illness must be reported to the direct manager and HR as early as possible on the first day of absence. 11.3 Medical documentation may be required for absences exceeding 3 consecutive days. 12. PERFORMANCE MANAGEMENT 12.1 Performance reviews are conducted quarterly for all employees. 12.2 Goals are set at the beginning of each review period in consultation with the direct manager. 12.3 Review outcomes inform bonus eligibility and career progression decisions. 13. DISCIPLINARY PROCESS 13.1 The Company follows a step disciplinary process as follows: verbal warning, written warning, final written warning, suspension, and termination. 13.2 The Company reserves the right to proceed directly to termination in cases of serious misconduct. 13.3 All disciplinary actions will be documented and placed in the employee's personnel file. 14. ANTI-HARASSMENT POLICY 14.1 BrightTech Solutions has a zero-tolerance policy toward harassment and discrimination in the workplace. 14.2 The Company complies fully with the Prevention of Sexual Harassment Act (POSH Act) 2013. 14.3 All employees must complete mandatory POSH awareness training. 14.4 Reports of harassment must be directed to the Internal Complaints Committee. 14.5 All reports will be investigated promptly and confidentially. 15. SEPARATION FROM EMPLOYMENT 15.1 Employees who wish to resign must provide 30 days written notice to their manager and HR. 15.2 Final pay and accrued leave will be settled within 30 days of the last working day. 15.3 All Company property must be returned on or before the final working day. 15.4 An exit interview will be conducted by HR before the employee's departure. 16. EMPLOYEE ACKNOWLEDGMENT I confirm that I have received, read, and understood the contents of this HR Policy Manual. Employee: ________________ Date: ____________________ HR Representative: ________________ Date: ____________________ DISCLAIMER: This HR Policy Manual was generated by an AI drafting tool for reference and preparation purposes only. It does not constitute legal advice. Employment laws, mandatory disclosures, and HR policy requirements vary significantly by jurisdiction. Always have this reviewed by a qualified employment attorney and certified HR professional before distributing it to employees.