Insight Igniter

1. Introduction: - Thank you for taking the time to participate in our survey! Your feedback is crucial in helping us improve our fitness tracking app. - Rest assured that all your responses will be kept confidential and used solely for research purposes. 2. Demographics: - Age: - Gender: - Location: - Occupation: 3. Product/Service Usage: - How frequently do you use our fitness tracking app? (Daily, a few times a week, occasionally) - In which contexts do you primarily use our app? (Gym workouts, outdoor activities, home workouts, etc.) - How long have you been using our app? 4. Satisfaction Levels: - On a scale of 1-10, how satisfied are you with the overall quality of our app? - How would you rate the user interface and ease of navigation? - Are you satisfied with the range of features offered by our app? - How would you rate the accuracy of the data and tracking provided by our app? - Have you faced any technical issues or glitches while using our app? If yes, please elaborate. 5. Suggestions for Improvement: - What features or functionalities would you like to see added or enhanced in our app? - Is there any specific area where you feel our app could be improved to better meet your fitness tracking needs? - Do you have any suggestions for improving the user experience of our app? 6. Loyalty Measurement: - On a scale of 1-10, how likely are you to continue using our fitness tracking app in the future? - How likely are you to recommend our app to your friends or colleagues? - What factors contribute to your loyalty towards our app? 7. Conclusion: - Thank you once again for your participation! Your feedback is invaluable to us in making our app even better. - If you have any additional comments or suggestions, please feel free to share them below. Remember to design the survey in a user-friendly and concise format, with clear instructions for each question. Consider using a combination of multiple-choice, rating scales, and open-ended questions to gather both quantitative and qualitative insights. Analyzing the survey responses will provide you with actionable feedback that can guide improvements in your fitness tracking app and enhance the overall customer experience.