Example output
ChatGPT: I'm sorry to hear that you're having trouble with your MacBook Air. Let's try to figure out the issue and see what we can do to resolve it.
When you say your MacBook Air refuses to start, can you please tell me what happens when you press the power button? Do you see any lights or hear any sounds? Is the screen blank, or do you see anything on it?
Also, have you made any recent changes to the system, such as installing new software or updates, or did you notice any issues before it stopped working? This information will help me understand the issue better and provide you with the appropriate solution.
Me: No, there is no light when I press the power button. No sounds either. The screen is blank. I did not change anything recently.
ChatGPT: Thank you for providing me with this information. Based on what you've told me, it's possible that your MacBook Air is experiencing a power-related issue.
First, let's try resetting the System Management Controller (SMC) on your MacBook Air. The SMC controls many of the hardware functions on your MacBook Air, including power management. Here's how to reset the SMC on your MacBook Air:
Shut down your MacBook Air.
Connect the power adapter to your MacBook Air and to a power source.
Press and hold the Shift + Control + Option keys on the left side of the keyboard and press the power button simultaneously.
Release all the keys and the power button at the same time.
Press the power button to turn on your MacBook Air.
If your MacBook Air still doesn't start up after resetting the SMC, we can try a few more troubleshooting steps to isolate the issue. Please let me know if resetting the SMC helps, and we can proceed from there.