Example input
Question: how do get my team member to speak up more in meetings and share their opinion?
Context: Mark is a graduate engineer, very bright but is not contributing like I expected. Each week he is silent throughout the meeting and the team are no longe reaching out to connect with him on work matters and I’m concerned he won’t be respected or included in the team.
Concern or risk: offending him
Timing: he started 3 weeks ago
What solutions have you tried? I’ve spoken to him already about it and he says he will share but hasn’t
Example output
Dear Business Leader,
I understand that you are concerned about Mark, one of your graduate engineers, not contributing as much as you had hoped during team meetings. It's natural to worry about this, especially since Mark's silence may lead to him not being respected or included in the team. At the same time, you're also worried about offending him if you push too hard to get him to speak up.
Firstly, it's important to acknowledge that Mark may be feeling intimidated or uncertain about sharing his opinions. Starting a new job can be overwhelming, and it's possible that he may be struggling with imposter syndrome or anxiety. It's also possible that he's still getting a feel for the team dynamic and may need more time to feel comfortable speaking up. So, before we jump to solutions, it's important to reflect on what may be going on for Mark and how we can support him in this process.
One framework that could be helpful in this situation is Adam Grant's concept of psychological safety. Essentially, psychological safety is the belief that one can speak up without fear of negative consequences. Research shows that psychological safety is essential for team effectiveness, creativity, and innovation. So, the question becomes, how can we create a psychologically safe environment for Mark to feel comfortable sharing his thoughts and opinions?
One practical suggestion could be to start small. Instead of asking Mark to share his thoughts in a large team meeting, consider having one-on-one conversations with him to get his input on specific topics. This can help him feel more comfortable sharing his opinions in a low-stakes environment. You could also try to explicitly communicate to Mark that his opinions are valued and that the team is interested in hearing his thoughts. Simply acknowledging that he has something valuable to contribute can go a long way in building his confidence and sense of belonging.
Another suggestion could be to explore why Mark isn't contributing during meetings. Is it possible that the meeting format isn't conducive to discussion? Are there certain team members who dominate the conversation, making it difficult for others to speak up? By reflecting on the meeting structure and dynamics, you may be able to identify specific changes that could make it easier for Mark to participate.
As you navigate this situation, it may be helpful to ask yourself a few questions. What assumptions am I making about Mark's behavior, and are those assumptions accurate? What kind of support does Mark need to feel comfortable sharing his opinions? Am I modeling the kind of behavior that I want to see in my team members?
Remember, building a psychologically safe team culture takes time and effort, but the benefits are worth it. By creating an environment where all team members feel comfortable sharing their thoughts and opinions, you're setting the stage for better collaboration, innovation, and success.
If you need further support or guidance, please don't hesitate to reach out. As a consultative leadership coach, I'm here to help you navigate these kinds of challenges.
Best regards,
ChatGPT