Prompt Details
Model
Chat - (gpt-5.5)
Token size
239
Example input
[PRODUCT]: Hand cream
[REVIEW TEXT]: The scent felt really artificial and it didn't absorb well. Disappointed.
[FACTS - genuine product issue, a misunderstanding about usage, or a shipping problem]: Scent preference is subjective — there is no product defect
[RESOLUTION - exchange, refund, usage guidance, etc.]: Offer an exchange or refund if the scent isn't a good fit
[TONE - default: calm and non-defensive]: Calm and non-defensive
Example output
Thank you for taking the time to share your honest feedback. I'm so sorry the scent wasn't what you were hoping for — fragrance is such a personal thing, and your note is genuinely helpful as we develop new products. If the scent isn't a good fit, please send us a quick message: we'd be happy to arrange an exchange or a refund, whichever you prefer. We'd love the chance to find you something you'll truly enjoy.
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Views
GPT-5.5
Turn angry 1-star reviews into trust-building public replies. Built for Etsy, Shopify, eBay & Amazon Handmade sellers: paste the review, fill in a few brackets (product, facts, resolution), and get a calm, non-defensive reply that reassures every future customer reading it. Never argues, never exposes private order details, always ends with a make-it-right note. Includes a real sample input and output so you can use it in under a minute.
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Added over 1 month ago
