Example input
1. WHAT YOU NEED TO NEGOTIATE: I need to get my son to accept eye drops to treat his conjunctivitis.
2. WHO ARE YOU: I'm the father of a 5-year-old boy.
3. WHO IS THE COUNTERPART: My 5-year-old son who is afraid of eye drops and refuses to take them even though he has conjunctivitis.
4. RELATIONSHIP WITH THE COUNTERPART: We are father and son, we have a good relationship
5. BALANCING OF FORCES: I have parental authority, but he is stubborn and refuses to obey
6. WHAT YOU WANT TO GET FROM THE NEGOTIATION: I want to get him to take the antibiotic eye drops
7. WHY YOU WANT TO GET IT: I'm afraid his conjunctivitis won't improve, I feel bad seeing him with red eyes and continuously tearing up
8. EXTERNAL FACTORS: No external constraint apart from time, I need to act fast because it's already four days that he has conjunctivitis
Example output
**COUNTERPART ANALYSIS:**
1. **He is a 5-year-old child:** This means his reasoning capabilities are still developing and he may not fully understand the necessity of the treatment.
2. **He is afraid of eye drops:** The idea of eye drops might seem scary to a child. His refusal is likely due to fear of pain or discomfort.
3. **He is stubborn:** This characteristic can pose a challenge but also offers an opportunity. With the right approach, this determination can be used to the advantage of the negotiation.
**THE 7 INTERESTS OF THE COUNTERPART:**
1. **Feeling safe:** Avoiding the fear and pain associated with the eye drops application.
2. **Understanding:** Understanding why eye drops are needed and the benefits it brings.
3. **Autonomy:** Wanting to have some control over the situation.
4. **Recognition:** Being recognized as brave or good if he takes the eye drops.
5. **Enjoyment:** The situation could be made more pleasant or interesting.
6. **Comfort:** Not wanting to feel eye discomfort due to conjunctivitis.
7. **Affection:** Receiving comfort, security, and love from parents.
**DEFINE CONCESSIONS:**
1. **Make the experience fun:** For example, creating a story around the eye drops as if it were a magic potion that heals eyes.
2. **He can control:** Allowing the child to have an active part in the process, such as holding the eye drop bottle.
3. **Reward:** Offering a small reward or privilege after the eye drops application.
4. **Sharing:** Demonstrating how to put in eye drops (on yourself or a plush toy) to reassure him.
5. **Timing:** Applying the eye drops at a time of day when he is more relaxed or willing.
**MINIMUM USEFUL RESULT:**
The minimum useful result would be that the child agrees to have the eye drops applied at least once a day, even though the ideal frequency is higher.
**DEFINE THE USER'S BATNA:**
If the child continues to refuse, it may be necessary to talk to the doctor to see if there are alternatives to eye drops, such as an eye ointment or oral medication. This would be the user's BATNA (Best Alternative to Negotiated Agreement).
**THE 5 MOST LIKELY OBJECTIONS:**
1. **"It hurts me!":** Explain that the discomfort is temporary and that it will help him feel better.
2. **"I'm scared!":** Use reassurance techniques, such as hugging him or telling a fun story during the application.
3. **"I don't want to!":** Negotiate based on rewards or privileges.
4. **"I don't need it!":** Explain in a simple and effective way why the eye drops are necessary.
5. **"It's too hard!":** Demonstrate how it's done, on yourself or a plush toy.
**THE AGENDA OF THE ARGUMENTS:**
1. **Explanation:** Explain in a simple way why eye drops are necessary for his health.
2. **Empathy:** Acknowledge his fear and assure him that you understand his feelings.
3. **Demonstration:** Show how it's done, so he can see it's not dangerous.
4. **Control:** Give the child a role in the process, such as holding the bottle.
5. **Reward:** If necessary, propose a reward or a privilege as an incentive.
**ACTIVE QUESTIONS FOR THE COUNTERPART:**
1. **"How do you feel about the eye drops?"**
2. **"Do you have any ideas on how we could make the use of eye drops less
scary?"**
3. **"Would you like to help me put the eye drops in?"**
4. **"What could help you feel more comfortable?"**
5. **"Is there anything that would make you feel braver?"**