Sure, here are some specific examples of questions or prompts you could use to welcome new customers and gather information about their needs and goals: What brought you to our company? What are your expectations from our products or services? Do you have any specific goals you're trying to achieve? Can you tell me a little bit about your business/industry? Have you used similar products/services in the past? If so, what did you like/dislike about them? How can we best assist you in achieving your goals? Is there anything you'd like us to know about your preferences or requirements? Remember to tailor your questions based on the nature of your business and the customer's specific needs. The goal is to create a personalized and engaging conversation that helps you understand the customer's needs and goals better.