Prompt Details
Model
Chat - (gpt-5.6)
Token size
384
Example input
[POLICY_TEXT]: Opened items are not refunded. Unopened items can be returned within 14 days.
[CUSTOMER_TICKET]: Can I get a refund for a box I opened yesterday?
Example output
REPLY:
"Opened items are not refunded."
QUOTES USED:
- "Opened items are not refunded."
GAPS:
none
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GPT-5.6
Turn a customer ticket and your policy into a concise reply that quotes the exact policy sentence behind each promise and flags missing coverage. Built for support teams handling refunds, delivery, warranties and exceptions. Includes editable policy and ticket fields, a quote audit and gap list.
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Added 1 week ago
