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Job title: Medical Receptionist Example Resume: Summary   Highly organized and personable Medical Receptionist with 3+ years of experience ensuring a smooth clinic experience for patients and medical staff, meeting daily patient intake goals and maintaining meticulous patient records. Education   LONGFORD TECH Aug '09-Dec '13 High School Diploma Experience   RIVER TECH, Medical Receptionist Jul '19 - Current Greet clinic visitors and operate multi-line telephone system, scheduling appointments and assisting patients with prescription refills, billing issues and insurance questions Scan medical records, create claims and enter demographic information through EMR software Generate orders for diagnostic screenings and tests, such as mammograms, CT scans and x-rays Implemented changes to scheduling system to improve patient flow (grouping similar services, avoiding scheduling more than one new patient per hour, etc.) CLOUD CLEARWATER, Medical Receptionist Aug '15 - Jul '19 Checked 50+ patients in and out of the medical clinic per day, including scheduling appointments, collecting co-pays/deductibles and applying CPT and ICD-10 codes Answered phone calls, emails and patient messages via the clinic's online patient portal Verified insurance coverage for all new patients and monitored existing patients' insurance coverage for potential changes Certifications   Certified Medical Assistant (AAMA) Skills   CPR/AED Customer Service