Prompt Details
Model
(claude-5-sonnet)
Token size
249
Example input
[paste the customer review text and star rating]: "Waited 45 minutes for our food and it came out cold. Server never checked on us once. 2 stars." - Sarah M.
[type of business and name, e.g. Italian restaurant, "Bella Vista"]: Italian restaurant, Bella Vista
[positive / negative / mixed / neutral]: negative
[e.g. warm and appreciative, professional and apologetic, friendly and solution-focused]: professional and apologetic
Example output
Main response:
Hi Sarah, thank you for taking the time to share this, and I'm truly sorry your visit didn't meet the standard we aim for. A 45-minute wait with cold food and no check-in from our server is not the experience we want for our guests, and I understand your frustration. I'd like to make this right — please reach out to us directly at contact@bellavista.com so we can address this properly and welcome you back for a better experience.
Warm regards,
The Bella Vista Team
Short alternative version:
Hi Sarah, we're sorry to hear about your experience — this isn't the standard we hold ourselves to. Please reach out to us at contact@bellavista.com so we can make it right.
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CLAUDE-5-SONNET
Turn any customer review into a professional, on-brand response in seconds. Handles positive, negative, and mixed reviews with the right tone every time. Perfect for restaurants, local businesses, e-commerce stores, and hospitality brands managing their online reputation without hiring a dedicated support team.
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Added 1 week ago
