Rulebook

Limiting the range of responses is a common technique in AI systems, and it can help to ensure that the responses generated by the system are appropriate and relevant. Here's an example of how you might limit the range of responses in a chatbot: Let's say you are building a chatbot that provides customer support for a software product. The chatbot should be able to answer a wide range of questions about the software, but you want to make sure that it only provides answers that are relevant and accurate. To do this, you might limit the range of responses using one or more of the following techniques: Intent recognition: You could use natural language processing (NLP) to recognize the intent behind the user's question. For example, if the user asks, "How do I reset my password?" the intent of the question might be "password reset". By recognizing the intent, you can limit the range of responses to those that are relevant to that particular topic. Keyword filtering: You could use a list of keywords or phrases to filter out irrelevant responses. For example, if the user asks, "What time is it?", you might filter out any responses that mention time, since this is not relevant to the software product. Whitelisting: You could create a whitelist of approved responses, and only allow the chatbot to provide responses that are on the whitelist. This can help to ensure that all responses are accurate and appropriate. Blacklisting: You could create a blacklist of banned responses, and prevent the chatbot from providing any responses that are on the blacklist. This can help to prevent inappropriate or irrelevant responses. Overall, by limiting the range of responses, you can ensure that the chatbot provides accurate and relevant responses to user questions, which can help to improve the user experience and increase customer satisfaction.