# SUBSCRIPTION CANCELLATION BILLING AUDIT ## 1. EXECUTIVE VERDICT Overall Verdict: PASS Subscription A101 was cancelled before its next scheduled renewal. Automatic renewal was disabled, no subsequent settled charges were recorded in the complete billing ledger, and account access ended at the documented prepaid-period boundary. Verified improper charges: $0.00 Verified completed refunds: $0.00 Verified unrefunded exposure: $0.00 ## 2. SUBSCRIPTION SNAPSHOT Account ID: A101 Plan: Monthly subscription Billing amount: $29.00 USD Last renewal: November 1, 2026 Next scheduled renewal: December 1, 2026, 00:00 UTC Cancellation requested: November 20, 2026, 10:00 UTC Cancellation confirmed: November 20, 2026, 10:02 UTC Cancellation effective: November 30, 2026, 23:59 UTC Renewal status: Disabled Applicable policy: Cancellation before renewal prevents the next billing event. Prepaid account access remains available through the paid period. Audit reference date: December 3, 2026, based on the supplied billing-ledger coverage. ## 3. VERIFIED EVENT TIMELINE | Timestamp (UTC) | Event | Source Reference | Verification | Notes | |---|---|---|---|---| | Nov 1, 2026 | $29 monthly payment settled | Billing ledger | VERIFIED | Valid prepaid period | | Nov 20, 10:00 | Cancellation requested | Cancellation evidence | VERIFIED | Before renewal | | Nov 20, 10:02 | Cancellation confirmed | Confirmation record | VERIFIED | Accepted | | Nov 20 | Automatic renewal disabled | Renewal record | VERIFIED | Next charge prevented | | Nov 30, 23:59 | Prepaid entitlement ended | Subscription record | VERIFIED | Authorized access ended | | Dec 1, 00:00 | Account access disabled | Access history | VERIFIED | Consistent with policy | ## 4. CONTROL AUDIT | Control | Status | Evidence | Explanation | |---|---|---|---| | Cancellation timing | PASS | Request and renewal records | Request received before renewal | | Renewal control | PASS | Renewal disabled | No renewal executed | | Billing accuracy | PASS | Complete ledger through Dec 3 | No post-cancellation charge recorded | | Refund reconciliation | NOT APPLICABLE | No improper charge | No refund obligation | | Account access | PASS | Access history | Access ended after prepaid period | ## 5. FINANCIAL RECONCILIATION | Transaction | Charge Status | Amount | Matched Refund | Classification | Remaining Exposure | |---|---|---:|---:|---|---:| | Nov 1 subscription payment | Settled | $29.00 | $0.00 | Authorized prepaid charge | $0.00 | Verified improper charges: $0.00 Disputed settled charges: $0.00 Completed refunds attributable to improper charges: $0.00 Verified unrefunded exposure: $0.00 Calculation: $0.00 - $0.00 = $0.00. ## 6. REFUND REVIEW Status: NOT REQUIRED No refund obligation is established because no improper billing event was identified. ## 7. EXCEPTIONS AND EVIDENCE GAPS No material discrepancies were identified within the documented subscription period and the complete supplied ledger coverage. ## 8. CORRECTIVE ACTION PLAN | Priority | Action | Responsible Role | Completion Criterion | |---|---|---|---| | Routine | Retain cancellation confirmation | Customer Support | Confirmation remains linked to account A101 | | Routine | Preserve billing audit records | Billing Operations | Renewal and transaction history retained | No corrective billing action is required. ## 9. FINAL AUDIT SUMMARY Subscription A101 was cancelled before the next scheduled renewal. Automatic renewal was disabled, and the supplied complete billing ledger shows no subsequent charge through December 3, 2026. Account access ended consistently with the prepaid entitlement policy. No improper financial exposure was identified. Overall verdict: PASS.