Prompt Details
Model
(claude-4-6-sonnet)
Token size
481
Example input
[COMPANY_NAME]: Oakwood Store
[FAQ_DATABASE]: How long does delivery take? A: Standard delivery is 3–5 business days. Express is 1–2 business days. You'll receive a tracking link in your confirmation email.
[BRAND_VOICE]: Friendly — warm, helpful, and conversational. Always greet by name. End with an offer to help further.
[ESCALATION_THRESHOLD]: $50
[RESPONSE_TIME]: 24 hours
Example output
EXAMPLE OUTPUT 1 — FAQ answer
Hi Sarah,
Thanks for reaching out!
Our standard delivery time is 3–5 business days for
domestic orders. If you ordered with express shipping,
you can expect delivery within 1–2 business days.
You can track your order anytime using the link in
your confirmation email.
Is there anything else I can help you with?
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Views
CLAUDE-4-6-SONNET
SupportOS is a complete AI customer support system — engineered as four connected prompt layers. Handles FAQs, detects angry customers, and knows exactly when to get you involved. Built once. Runs forever.
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Added 2 days ago
