Jovi Delivery Service Customer Feedback Survey Thank you for choosing Jovi Delivery Service! We value your feedback and would appreciate it if you could take a few minutes to complete this survey. Your responses will help us improve our service and better meet your needs. How often have you used Jovi Delivery Service? Daily Weekly Monthly Rarely Never used On a scale of 1-5, how satisfied are you with Jovi Delivery Service? 1 - Not satisfied at all 2 - Slightly satisfied 3 - Neutral 4 - Satisfied 5 - Very satisfied How likely are you to recommend Jovi Delivery Service to a friend or family member? 1 - Not likely at all 2 - Slightly likely 3 - Neutral 4 - Likely 5 - Very likely How would you rate the speed of Jovi Delivery Service? Very slow Somewhat slow Neither fast nor slow Somewhat fast Very fast How would you rate the accuracy of your orders with Jovi Delivery Service? Very inaccurate Somewhat inaccurate Neither accurate nor inaccurate Somewhat accurate Very accurate How would you rate the customer service provided by Jovi Delivery Service? Very poor Somewhat poor Neither good nor poor Somewhat good Very good Do you have any suggestions on how we can improve our service? What other delivery services have you used in the past? What age group do you fall under? Under 18 18-24 25-34 35-44 45-54 55-64 65 or older What is your gender? Male Female Non-binary Prefer not to say How did you hear about Jovi Delivery Service? Social media Word of mouth Online search Advertising Other (please specify) Thank you for taking the time to complete this survey. As a token of our appreciation, we would like to offer you a 10% discount on your next order with Jovi Delivery Service. Please enter your email address below to receive the discount code. (Optional) Note: We will keep your responses anonymous and confidential. The data collected will be used solely for research purposes to improve our service.