Prompt Details
Model
Chat - (gpt-5.6)
Token size
982
Example input
[WORDPRESS PROJECT CONTEXT]: WordPress + WooCommerce store selling handmade skincare products; WordPress 6.8, PHP 8.3, Astra child theme, WooCommerce 10.x, Stripe Payments, WooCommerce Shipping, LiteSpeed Cache.
[TECHNICAL PROBLEM OR DEVELOPMENT TASK]: Checkout returns an HTTP 500 error immediately after the customer selects a shipping method.
[EXISTING CODE, ERROR, OR TECHNICAL EVIDENCE]: Browser Console shows a JavaScript error during checkout; server logs have not yet been provided.
[REQUIRED FUNCTIONALITY]: Customers must be able to select shipping methods and complete checkout without server or JavaScript errors.
[DESIRED RESULT]: Identify the evidence-based root cause and provide the smallest reliable fix without disrupting payment, shipping, or existing checkout functionality.
Example output
Diagnosis
-Confirmed:The checkout fails with HTTP 500 immediately after a customer selects a shipping method.
-Confirmed:A JavaScript error also occurs during checkout.
-Confirmed:The available evidence does not include the server-side PHP error, exception, stack trace, failing request, or response body.
-Likely:The HTTP 500 indicates a server-side failure triggered during the shipping-method update or checkout processing. The JavaScript error may be a frontend symptom caused by the failed server response.
-Unknown:The responsible plugin, theme customization, WooCommerce callback, shipping integration, or custom code cannot yet be identified from the supplied evidence.
-Not established:There is currently insufficient evidence to attribute the failure specifically to Stripe Payments, WooCommerce Shipping, LiteSpeed Cache, Astra, PHP 8.3, or WooCommerce itself.
Fix Plan
-Required Fix:Do not modify PHP, JavaScript, shipping configuration, payment configuration, or caching yet.
-Required Diagnostic:Capture the exact server-side error generated when the shipping method is selected.
-Required Diagnostic:Identify the checkout request that returns HTTP 500 and inspect its response.
-Required Diagnostic:Capture the complete browser Console error, including the source file and line number.
-Required Diagnostic:Determine whether the failure occurs with one shipping method or every available shipping method.
Implementation
1.Enable or inspect WordPress/WooCommerce logging without exposing errors to customers.
2.Reproduce the issue in a controlled session by selecting the shipping method once.
3.Record the exact PHP fatal error/exception and stack trace generated at that moment.
4.In browser Developer Tools, inspect the failed checkout AJAX/REST request and record its URL, HTTP status, request context, and response.
5.Record the complete JavaScript error and its source file/line.
6.Test whether the problem persists with the same shipping method after temporarily isolating nonessential custom checkout/shipping functionality in a staging environment.
-No production code change should be made until these observations identify the failing component.
Why This Works
-The HTTP 500 is the strongest signal because it indicates that the server failed while processing the checkout operation.
-The JavaScript error alone cannot establish that JavaScript is the root cause. It may simply be reacting to an unexpected 500 response.
-The smallest reliable fix depends on the exact failing callback, exception, plugin, theme code, or integration identified by the server-side evidence.
Security & Performance
-Do not display PHP errors, stack traces, database errors, or credentials to customers.
-Do not disable security controls, payment verification, shipping validation, or checkout protection as a troubleshooting shortcut.
-Avoid adding debugging plugins or replacing existing checkout components unless the collected evidence requires them.
Verification
-Test 1:Select each relevant shipping method.
-Expected:Shipping rates update without HTTP 500 responses.
-Test 2:Complete checkout using a normal test order.
-Expected:Checkout proceeds through payment without server or JavaScript errors.
-Test 3:Check the browser Console and failed network requests.
-Expected:No checkout-related JavaScript errors or unexpected 5xx responses.
-Test 4:Review server logs after the successful test.
-Expected:No new PHP fatal error or uncaught exception associated with checkout.
If It Still Fails
The next required evidence is:
-Exact PHP fatal error/exception and stack trace from the server log.
-Failing WooCommerce checkout AJAX/REST request and HTTP response.
-Browser Console error with its full message and source file/line.
-The selected shipping method when the failure occurs.
-Any relevant custom checkout/shipping code or recent plugin/theme changes.
Once those are available, the responsible component can be isolated and the smallest evidence-based fix can be specified without unnecessarily changing payment, shipping, caching, or checkout functionality.
By purchasing this prompt, you agree to our terms of service
GPT-5.6
Stop guessing why WordPress breaks. ⚡ Turn confusing errors, plugin conflicts, checkout failures, and performance issues into clear next steps with a structured engineering approach built for reliable fixes.
...more
Added 2 weeks ago
